Your browser appears to be blocking secure connections. We use these to deliver advanced functionality to ensure the checkout is entirely secure.

Most often this blocking is caused by parental controls settings on a Mac, especially under the setting ‘Try to automatically limit access to adult websites’. To access our checkout securely, please access these controls via the options menu (in Accounts) and uncheck this radio button before you proceed to checkout.

Search site

You are currently on:

Category Navigation:

 


Privacy policy


At Cancer Research UK Trading Limited we are committed to protecting your privacy. This statement is made in the light of the requirements of the Data Protection Act 1998 in order to alert valued contacts to Cancer Research UK Trading Limited's data processing practices which will govern the processing of your data. If you have any queries about this statement please contact the Data Protection Supervisor at the Legal Services Department, Cancer Research UK, PO Box 123, London, WC2A 3PX or email dataprotection@cancer.org.uk.

1. How do we collect information?

We will obtain personal information from you when you enquire about our activities, register with us, send or receive an e-postcard, make a donation to us or otherwise provide us with personal information. We may also receive information about you from third parties, for example from a friend who wants to tell you about the website.

2. What information do we collect?

The types of information collected might include names, date of birth, e-mail address, postal address, telephone number, fax number and credit/debit card details.

3. How do we use this information?

We will use your personal information to provide you with the services, products or information you have requested, for administration purposes and to further our charitable aims, including for fundraising activities. We may need to share your information with our service providers, associated organisations and agents for these purposes.

We may share your information with other organisations who are supportive of our aims and objectives. We only use your personal information for direct marketing purposes if we are allowed to do this by law or if we have your consent. You can change your mind at any time by contacting Supporter Services at Cancer Research UK, 10 Cambridge Terrace, London NW1 4JL or email supporter.services@cancer.org.uk.

4. Do we use 'Cookies'?

Please refer to our cookie policy for details of how we use cookies and the type of cookies served through our web sites.

5. How do we protect personal information?

We use a secure server when you make a purchase or a donation via our website. We also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
6. Will we disclose the information we collect to outside parties?

As indicated above, we may pass your information to our service providers, agents and associated organisations, and, if you have consented, to other organisations who may share our objectives.

We may also need to disclose your information if required to do so by law.

7. Your consent

By providing us with your personal data, including sensitive personal data such as on your health, you consent to the collection and use of any information you provide in accordance with the above purposes and this privacy statement.

You also consent to our transferring your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure your information is protected.

8. Right of access

You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.

9. Changes

If your personal details change, please help us to keep your information up to date by notifying us at the above address.
We reserve the right to amend this privacy statement. If we do so, we will post notice of the change on our website and you will be deemed to have accepted such changes.

Verified by Visa

Shoptobeatcancer.org.uk participates in Verified by Visa and MasterCard SecureCode for added online payment security. These services are offered by Visa and MasterCard, in association with the bank that has issued your credit or debit card. It is aimed at protecting your details when shopping online by ensuring your card is not being used by someone else and is becoming a standard across all shopping websites.

If the credit or debit card you're using to pay for your order qualifies for one of these services (not all cards do), you will be taken to a page hosted by your card issuer. This is a completely secure process. The information you provide is completely private, will only be visible to you and your card issuer, and would never be shared with other parties.

If you haven't registered before and your card qualifies, you will need to follow the on-screen instructions to register securely and create a password for your card. This is not the same as the PIN number you use for your regular shopping. It's an online shopping code that you'll be able to use to identify yourself and your card when shopping online on shoptobeatcancer.org.uk or any other participating websites. It's the online equivalent of chip and pin which is used on the High Street. Once registered, you will be taken back to shoptobeatcancer.org.uk to confirm your order. If you're unsure about this new service, you may be able to complete your order without registering but we recommend that you contact your card issuer to find out more about the service, as they will eventually require you to register to continue shopping online.

If you have already registered, you will be required to use your password on future online transactions.

If you would like to learn more about these services or have any difficulty with the process, please contact your card issuer who should be able to assist you, as shoptobeatcancer.org.uk are unfortunately not able to help. Alternatively, you can always place your order by calling our Customer service team.

Email Subscription and Mailing Preferences

We keep you up-to-date with special offers and products we think you'll like through emails and occasional postal mailings. If you want to change your email or mail preferences, just get in touch with us on 0300 123 1022.

Security

We take the security of your personal information very seriously. We want you to know that you are shopping in a safe and secure environment and that you are in control over what happens to your information.

Secure data transfer – We use a GeoTrust secure certificate to encrypt all of your personal data when it is sent to and from the internet. This means that information you to send to us can only be seen by us and vice versa.

Using your data – we use your data solely for the purposes of your customer relationship with us. We do NOT rent our list of customers to third parties. We will only communicate with you in ways which you have control over. You can change your communication settings at any time in your account. You can opt for email and mail, mail only, email only or no marketing communications at all. We will only use your phone number to contact you if we have an urgent enquiry regarding a specific order.

Your credit and debit card details – These are not stored on our system and our staff can only see the first four and last digits of your card. Your details are held by our bank and they are fully compliant with the PCI Credit Card Security standard. If you phone or post through your credit card details, we will not hold those on file and any record will be securely shredded after the transaction is complete.

3D Secure – This is a new standard for credit security and we are already fully compliant. This standard allows you to set a password or pin number that you will always be asked for when you use your card. That way even if your card goes missing, no one will be able to successfully use it on fraudulent transactions.